We’re excited to announce a new opportunity at Slice. We’re looking for a dedicated and customer-focused video KYC officer. This role is key in the fintech and digital banking world.
The job involves doing customer ID through video calls and checking KYC documents. Our team works hard to give our customers a smooth experience. We think video ID is essential for digital banking.
At Slice, we love fintech and digital banking. We’re looking for people who share our passion. Our team is dynamic and focused on our customers. We want someone who shares our vision and values. Slice Hiring KYC Associate 2025 – Apply Now
Our team is our biggest asset. We offer a supportive and inclusive work place. Here, you can grow and develop your career in fintech and digital banking. Slice Hiring KYC Associate 2025 – Apply Now.
Table of Contents
Key Takeaways
- We are looking for a dedicated and customer-focused video KYC officer to join our team.
- The role involves carrying out customer identification processes through video calls and reviewing KYC documentation.
- We are committed to providing a seamless customer experience in digital banking.
- Our team is passionate about fintech and digital banking.
- We offer a range of opportunities for growth and development.
- We believe in providing a supportive and inclusive work environment.
Slice Hiring KYC Associate 2025: Role Overview
We’re looking for a skilled KYC Associate to join our team. This role is key to our digital onboarding experience. The KYC Associate will ensure smooth video customer identification, offer top-notch customer service, and improve our banking processes.
This role is vital as we grow our digital banking services. It helps us keep customer satisfaction high and follow all rules.
The right candidate will have great customer service skills. They should be eager to work in a digital setting. They need to communicate well with customers, solve problems quickly, and handle many tasks at once. Slice Hiring KYC Associate 2025 – Apply Now.
What is Video KYC?
Video KYC, or Know Your Customer, lets us check customers’ identities online. It uses video calls to make onboarding faster, safer, and easier. This method cuts down fraud risks and meets legal standards.
Impact on Customer Onboarding
Video KYC has made our onboarding better. Customers can now start from home, skipping the need for a branch visit. This makes them happier and saves time and effort.
Role Significance in Digital Banking
The KYC Associate is critical to our digital banking. They make sure our onboarding is smooth, safe, and follows the law. Their work helps us offer a better experience and stay ahead in the market. Slice Hiring KYC Associate 2025 – Apply Now.
Essential Responsibilities of a KYC Associate
We make sure our customers’ identities are checked safely and quickly. This includes using video banking and phone banking. We do customer identification and due diligence to stop fraud. Slice Hiring KYC Associate 2025 – Apply Now.
Our main tasks are:
- Conducting video calls to verify customer identities
- Performing thorough due diligence checks to ensure compliance with regulatory requirements
- Reviewing and verifying KYC documentation to ensure accuracy and completeness
To do these tasks well, we need to know a lot about video banking and phone banking. We also have to be good at checking documents and doing due diligence. This helps us meet all the customer identification rules.
By doing these steps, we keep our customers’ identities safe. This makes our digital banking secure. It’s key to keeping trust and stopping fraud.
| Responsibility | Description |
|---|---|
| Customer Identification | Verifying customer identities through video calls and due diligence checks |
| Due Diligence | Conducting thorough checks to ensure compliance with regulatory requirements |
| KYC Documentation | Reviewing and verifying KYC documentation to ensure accuracy and completeness |
Key Performance Metrics and Targets
As a KYC Associate, we track our performance with key metrics and targets. These are vital to ensure we meet quality and compliance standards. Our monthly goals are set to help us succeed in our role.
We focus on successful VKYC completions, occupancy rates, and logged-in hours. We also aim for low average handling time (AHT). This ensures our customers have a smooth onboarding process. Quality assessment is key, and we regularly check our processes for compliance.
Our main targets include:
- Completing many VKYC sessions each month
- Keeping high occupancy and availability rates
- Lowering average handling time (AHT) for better service
Meeting these targets helps us stay compliant and serve our customers well. We keep an eye on our performance and adjust as needed. This ensures we hit our key performance metrics and targets.
Qualifications and Experience Requirements
To be a successful KYC Associate, you need a bachelor’s degree in any field. This shows you have a solid educational base. Also, having great verbal and written communication skills is key. You’ll talk to customers and team members every day.
We’re looking for people with 0-2 years of experience in fintech, banking processes, video banking, or phone banking. This experience helps you understand banking well. It lets you make smart choices.
Some important qualifications and experience needs are:
- Bachelor’s degree in any discipline
- Excellent verbal and written communication skills
- 0-2 years of experience in fintech, banking processes, video banking, or phone banking
We think knowing a lot about banking processes and fintech is key to doing well in this job. If you love learning and want to grow with our team, apply. Slice Hiring KYC Associate 2025 – Apply Now
As a KYC Associate, you’ll be a big part of our team. We promise to give you the training and support you need to do great. If you’re eager, dedicated, and really into fintech and banking processes, we can’t wait to hear from you.
| Qualification | Description |
|---|---|
| Bachelor’s degree | Any discipline |
| Verbal and written communication skills | Excellent skills required |
| Experience | 0-2 years in fintech, banking processes, video banking, or phone banking |
Core Skills and Competencies
To be a great KYC Associate, you need technical skills, soft skills, and good communication. We’re looking for people who can offer top-notch customer service and enjoy working in digital environments.
Our perfect candidate should know their way around Microsoft Office and pick up new software fast. They also need to be detail-oriented, organized, and able to handle stress well. Good communication skills, both in speaking and writing, are key too. Slice Hiring KYC Associate 2025 – Apply Now
Here are some important skills and competencies we look for in a KYC Associate:
- Technical proficiencies: Microsoft Office, software proficiency
- Soft skills: attention to detail, organizational skills, time management
- Communication requirements: verbal and written communication skills, customer service skills
With these skills, a KYC Associate can offer outstanding customer service, follow rules, and help our company succeed.
| Skill | Importance | Description |
|---|---|---|
| Technical proficiencies | High | Proficiency in Microsoft Office and ability to learn new software quickly |
| Soft skills | High | Attention to detail, organizational skills, time management |
| Communication requirements | High | Verbal and written communication skills, customer service skills |
Compensation and Benefits Package
At our company, we offer a competitive compensation package to our KYC Associates. This includes a salary that matches industry standards. We also provide a wide range of benefits like medical insurance and flexible hours. These perks make our company a great place to work. Slice Hiring KYC Associate 2025 – Apply Now
Some of the key benefits of our compensation package include:
- Competitive salary that is reviewed and revised regularly
- Comprehensive medical insurance that covers employees and their families
- Flexible working hours that allow employees to maintain a healthy work-life balance
- Other perks such as paid leave, holidays, and employee recognition programs
Our benefits package is designed to attract and retain top talent. We believe it’s one of the best in the market. We’re committed to providing a compensation package that is fair, competitive, and rewarding.
Life at Slice: Our Culture and Values
We focus on creating a work environment that encourages teamwork, creativity, and personal growth. Our culture and values are based on being open, understanding, and respectful. At Slice, we know that a strong team dynamic is key to success and innovation. Slice Hiring KYC Associate 2025 – Apply Now
Our team works hard to offer growth opportunities for everyone. We promote open talks, feedback, and learning. This way, our team members feel supported and ready to reach their goals.
Our culture and values include:
- Focus on team dynamics and teamwork
- Chances for growth and development
- A positive and welcoming work environment
- Recognition and rewards for great work
At Slice, we aim to make our workplace a place where everyone feels valued and inspired. We believe our culture and values are what make us successful. We’re dedicated to keeping them strong as we grow.
Joining our team means becoming a key part of our lively and innovative work environment. You’ll get to help our mission, grow your skills, and succeed in a culture that values teamwork, creativity, and growth opportunities.
| Aspect | Description |
|---|---|
| Culture | Transparent, empathetic, and respectful |
| Values | Collaboration, creativity, and growth |
| Work Environment | Positive, inclusive, and supportive |
| Growth Opportunities | Continuous learning, development, and advancement |
| Team Dynamics | Collaborative, open, and empowering |
Diversity and Inclusion at Slice
We are dedicated to diversity and inclusion. We offer equal opportunities to all and fight non-discrimination. Our aim is to make a workplace where everyone feels valued and respected. Slice Hiring KYC Associate 2025 – Apply Now
Here’s how we support diversity and inclusion:
- We look for a diverse group of candidates to bring in different views and experiences.
- We provide training and chances for growth to help employees succeed.
- We encourage open talk and feedback to build an inclusive culture.
At Slice, we think diversity and inclusion are key to our success. By giving equal opportunities and fighting non-discrimination, we make a place where everyone can do their best.
| Initiative | Description |
|---|---|
| Diversity and Inclusion Training | Regular training sessions to promote diversity and inclusion in the workplace |
| Mentorship Program | A program that pairs employees with mentors from diverse backgrounds to provide guidance and support |
| Employee Resource Groups | Groups that provide a platform for employees to connect and share experiences with others from similar backgrounds |
Conclusion: Launch Your Career in Digital Banking
At Slice, we see the KYC Associate role as a great chance to start a successful career in digital banking. The financial world is changing fast, and there’s a big need for people who know how to handle banking processes and video banking.
Joining our team as a KYC Associate means you’ll learn a lot about the fintech world. You’ll understand how to follow rules, welcome new customers, and use new banking tech. This knowledge can open doors to many interesting jobs, like working on products or analyzing data.
If you love where finance meets tech and want to be part of the digital banking future, now’s your chance. career in digital banking is waiting for you. Let’s start this exciting journey together, growing your career and helping change the financial services world. Slice Hiring KYC Associate 2025 – Apply Now
FAQ
What is the role of a KYC Associate at Slice?
A KYC Associate at Slice does video calls to check customer identities. They also review documents and make sure everything follows the rules. This helps make the process of joining Slice smooth and safe for everyone.
What are the key responsibilities of a KYC Associate?
A KYC Associate’s main tasks are: – Doing video checks to confirm who customers are – Looking over documents to make sure they’re okay – Making sure customers can join easily and safely – Following all rules and guidelines – Meeting goals for how many customers they can help each month
What qualifications and experience are required for a KYC Associate role?
To work as a KYC Associate at Slice, you need: – A degree from college in any field – Great talking and writing skills – Good at presenting – 0-2 years of experience in fintech or banking (nice to have) – Ready to adapt to new things quickly
What core skills and competencies are required for a KYC Associate?
Being a good KYC Associate means you should: – Know how to use digital banking and video calls – Be great with people and have good customer service skills – Talk and write clearly – Pay attention to details and want to do a good job – Be comfortable with digital processes
What is the compensation and benefits package for a KYC Associate at Slice?
The pay and benefits for a KYC Associate at Slice are: – A salary between ₹2.7 lakhs and ₹3.3 lakhs a year – Health insurance for you and your family – Flexible hours – Time off policies that fit your needs – A way to celebrate your achievements – Chance to learn new things
What is the work culture and environment like at Slice?
At Slice, we aim to make a positive and fun place to work. Our culture is about: – Working together as a team – Growing in your career – Balancing work and life – A place where you can celebrate your wins and have fun
How does Slice ensure diversity and inclusion in the workplace?
At Slice, we value diversity and inclusion. We don’t discriminate based on many things. We also make sure everyone has a fair chance, including those with past convictions. We want to be welcoming to everyone.
